Quail hatching eggs are sold per dozen, so 1 in your shopping basket equates to 12 hatching eggs.
For smaller orders ( less than 10 dozen ) they are sent out Royal Mail Special delivery – they require a signature.
If no one is there to sign they will be returned to your local depot.
We do not post eggs outside of the United Kingdom.
We can not pass on messages to Royal Mail.
For large orders over 10 dozen we send out via courier.
I notify you the day i post them via email you will receive them them the following day by 1pm
( please ensure your email is correct,I can not be responsible to undelivered messages ).
Eggs are not insured via royal mail or courier.
I can claim back the cost of postage but not the cost of the eggs.
Whilst we make every effort to ensure our eggs are fertile we can not guarantee fertility or a hatch rate.
We have no control over the postal service and indeed the method of incubation you choose.
If you are dis- satisfied with your hatch rate please call us to discuss.
Please make sure you read the details of how to hatch your eggs and incubation periods.
We can offer basic advice on hatching but each incubator is different.
Please rest your eggs on receipt of 24 hours before putting in the incubator.
For advice on incubation it is best to call rather than email.
If you have any issues with the delivery service / and or damaged eggs i need photos as evidence of damaged packaging , the eggs as you found them and then pictures of damaged eggs-these needs to be emailed to me as soon as possible .